| 000 | 00621nam a22001937a 4500 | ||
|---|---|---|---|
| 003 | ZW-GwMSU | ||
| 005 | 20170918220654.0 | ||
| 008 | 160909b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9783642086229 | ||
| 040 | _cMSU | ||
| 245 |
_aRelationship marketing _bgaining competitive advantage through customer satisfaction and customer retention _cedited Thorsten Hennig-Thurau and Ursula Hansen |
||
| 260 |
_aGermany _bSpringer _c2010 |
||
| 300 | _a459 p. | ||
| 504 | _aIncludes index. | ||
| 650 | _aRelationship marketing | ||
| 700 | _aHENNIG-THURAU, Thorsten (ed) | ||
| 700 | _aHANSEN, Ursula (ed) | ||
| 942 |
_2lcc _cB |
||
| 999 |
_c88848 _d88848 |
||