000 00586cam a2200229 4500
001 0000016932
003 ZW-GwMSU
005 20170918204743.0
008 071210 xx 000 0
020 _a0750642300
040 _cMSU
100 0 _aABBOTT, Peter.
245 1 0 _aFront office
_cPeter Abbott
_bprocedures, social skills, yield and management
250 _aSecond
260 _aOxford
_bButterworth-Heinemann
_c1999.
300 _a211 p.
_b
504 _aIncludes index.
650 0 _aOffice practice
700 _aLEWRY, Sue
908 _a071210
942 _2lcc
_cB
999 _c73858
_d73858