000 | 00644nam a22002177a 4500 | ||
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003 | ZW-GwMSU | ||
005 | 20170918160254.0 | ||
008 | 120417t xxu||||| |||| 00| 0 eng d | ||
020 | _a9780670921348 | ||
040 | _cMSU | ||
100 |
_aSTONE, Douglas _911521 |
||
245 |
_aDifficult conversations _bhow to discuss what matters most _cDouglas Stone |
||
260 |
_aLondon _bPenguin Group _c1999 |
||
300 | _a315 p. | ||
650 |
_aInterpersonal communication _911522 |
||
650 |
_aInterpersonal communication _911523 _xCase studies |
||
650 | _aCommunication | ||
700 |
_aPATTON, Bruce _911524 |
||
700 |
_aHEEN, Sheila _911525 |
||
942 |
_2lcc _cB |
||
999 |
_c23874 _d23874 |