000 00616nam a22002292 4500
001 0000039611
003 ZW-GwMSU
005 20170918154940.0
008 111017s xx 000 0 eng d
020 _a0130488410 :
040 _cOST
100 1 _aKLINE, John A.
_95867
245 1 0 _aListening effectively :
_bAchieving high standards in communication
_cJohn A. Kline
250 _a ed.
260 _aNew Jersey :
_bUpper Saddle River,
_c2003.
300 _a78 p
_c cm.
504 _aIncludes index.
650 0 _aListening.
_91142
650 0 _aAttention.
_95868
908 _a111017
942 _2lcc
_cA
999 _c20809
_d20809