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008 | 250305b |||||||| |||| 00| 0 eng d | ||
022 | _a00935301 | ||
040 |
_aMSU _bEnglish _cMSU _erda |
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050 | 0 | 0 | _aHF5415.3 JOU |
100 | 1 |
_aKronrod, Ann _eauthor |
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245 | 1 | 0 |
_a"Wii will rock you!" : _bthe use and effect of figurative language in consumer reviews of hedonic and utilitarian consumption / _ccreated by Ann Kronrod and Shai Danziger |
264 | 1 |
_aOxford : _bOxford University Press, _c2013. |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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440 |
_aJournal of consumer research _vVolume 40, number 4, |
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520 | 3 | _aFigurative language in advertising affects product attitudes positively across contexts. In contrast, the present research demonstrates that the use and effectiveness of figurative language in consumer-generated content is context specific, because of conversational norms unique to this form of communication. Study 1 shows that consumer reviews containing more figurative language lead to more favorable attitudes in hedonic, but not utilitarian, consumption contexts, and that conversational norms about figurative language govern this effect. Study 2 reveals that reading a review containing figurative language increases choice of hedonic over utilitarian options. Finally, via analysis of online consumer reviews and a lab experiment, studies 3 and 4 indicate that consumers use figurative language more when sharing experiences about hedonic than utilitarian consumption, and that review extremity influences figurative language use only in reviews of hedonic consumption. The studies highlight the critical role of conversational norms in interpreting and creating user-generated content. | |
650 |
_aLanguage _vAdvertising effects _xViral marketing |
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700 | 1 |
_aDanziger, Shai _eco author |
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856 | _uhttps://doi.org/10.1086/671998 | ||
942 |
_2lcc _cJA |
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999 |
_c169145 _d169145 |