000 | 01925nam a22002657a 4500 | ||
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003 | ZW-GwMSU | ||
005 | 20250304081345.0 | ||
008 | 250304b |||||||| |||| 00| 0 eng d | ||
022 | _a00935301 | ||
040 |
_aMSU _bEnglish _cMSU _erda |
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050 | 0 | 0 | _aHF5415.3 JOU |
100 | 1 |
_aGu, Yangjie _eauthor |
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245 | 1 | 0 |
_aTurning the page : _bthe impact of choice closure on satisfaction / _ccreated by Yangjie Gu, Simona Botti and David Faro |
264 | 1 |
_aChicago : _bUniversity of Chicago Press, _c2013. |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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440 |
_aJournal of consumer research _vVolume 40, number 2, |
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520 | 3 | _aAfter having made a purchase decision, consumers often revisit their choice and ponder forgone alternatives. This tendency can lower satisfaction with the selected alternative, especially when choices are difficult. We introduce the concept of “choice closure”—defined as the psychological process by which consumers come to perceive a decision to be final—and show that specific physical acts that are metaphorically associated with the concept of closure (such as covering or turning a page on the rejected alternatives) trigger choice closure in the context of difficult choices. Four studies show that performing acts of closure inhibits consumers' propensity to reconsider their decision process and to engage in unfavorable comparisons between the chosen and the forgone options, resulting in greater satisfaction with the outcome of choices made from large sets. These findings suggest that subtle cues, which do not alter the actual choice context, can improve satisfaction with a difficult decision. | |
650 |
_aPurchase decision _vDecision theory _xPersonality trait |
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700 | 1 |
_aBotti, Simona _eco author |
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700 | 1 |
_aFaro, David _eco author |
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856 | _uhttps://doi.org/10.1086/670252 | ||
942 |
_2lcc _cJA |
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999 |
_c169098 _d169098 |