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022 _a00935301
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHF5415.3 JOU
100 1 _aZhang, Y. Charles
_eauthor
245 1 0 _aHow and why 1 year differs from 365 days :
_ba conversational logic analysis of inferences from the granularity of quantitative expressions /Y
_ccreated by Charles Zhang and Norbert Schwarz
264 1 _aOxford :
_bOxford University Press,
_c2013.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of consumer research
_vVolume 40, number ,
520 3 _aThe same quantity can be expressed at different levels of granularity, for example, “1 year,” “12 months,” or “365 days.” Consumers attend to the granularity chosen by a communicator and draw pragmatic inferences that influence judgment and choice. They consider estimates expressed in finer granularity more precise and have more confidence in their accuracy (studies 1–4). This effect is eliminated when consumers doubt that the communicator complies with Gricean norms of cooperative conversational conduct (studies 2–3). Based on their pragmatic inferences, consumers perceive products as more likely to deliver on their promises when the promise is described in fine-grained rather than coarse terms and choose accordingly (study 4). These findings highlight the role of pragmatic inferences in consumer judgment and have important implications for the design of marketing communications.
650 _aConsumer behaviour
_vUnit of measurement
_xTime
700 1 _aSchwarz, Norbert
_eco author
856 _uhttps://doi.org/10.1086/662612
942 _2lcc
_cJA
999 _c169082
_d169082