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022 _a00935301
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHF5415.3 JOU
100 1 _aBaca-Motes, Katie
_eauthor
245 1 0 _aCommitment and behavior change :
_bevidence from the field/
_ccreated by Katie Baca-Motes, Amber Brown, Ayelet Gneezy, Elizabeth A. Keenan and Leif D. Nelson
264 1 _aOxford :
_bOxford University Press,
_c2013.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of consumer research
_vVolume 39, number 5,
520 3 _aInfluencing behavior change is an ongoing challenge in psychology, economics, and consumer behavior research. Building on previous work on commitment, self-signaling, and the principle of consistency, a large, intensive field experiment (N = 2,416) examined the effect of hotel guests' commitment to practice environmentally friendly behavior during their stay. Notably, commitment was symbolic—guests were unaware of the experiment and of the fact that their behavior would be monitored, which allowed them to exist in anonymity and behave as they wish. When guests made a brief but specific commitment at check-in, and received a lapel pin to symbolize their commitment, they were over 25% more likely to hang at least one towel for reuse, and this increased the total number of towels hung by over 40%. This research highlights how a small, carefully planned intervention can have a significant impact on behavior. Theoretical and practical implications for motivating desired behavior are discussed.
650 _aBehaviour change
_vHotel guests
_xConsumer behavior research
700 1 _aBrown, Amber
_eco author
700 1 _aGneezy, Ayelet
_eco author
700 1 _aKeenan, Elizabeth A
_eco author
700 1 _aNelson, Leif D.
_eco author
856 _uhttps://doi.org/10.1086/667226
942 _2lcc
_cJA
999 _c168898
_d168898