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022 _a14775212
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHF5412.1265 INT
100 1 _aPelegrín-Borondo, Jorge
_eauthor
245 1 0 _aPricing policies in hotels :
_ba psychological threshold research in online and offline channels/
_ccreated by Jorge Pelegrín-Borondo, Mario Arias-Oliva, Leonor González-Menorca and Emma Juaneda-Ayensa
264 1 _aGeneva :
_bInderscience,
_c2015.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aInternational journal of internet marketing and advertising
_vVolume 9, number 2
520 3 _aThis research analyses the perception that customers have regarding hotel prices at the time of making their final purchase decision. Price perception depends on the analysis of psychological thresholds. When a hotel decreases their prices, will customers really perceive a gain and change their purchasing decision? If a hotel increases their prices, will customers really perceive a loss and change their purchasing decision? There is not a comprehensive model that allows a global vision taking into consideration all these factors. We analyse the state of the art in price policies regarding psychological thresholds and define a global model based on six different price thresholds. We contrast the proposed model focusing on differences between online and offline channels. We analyse a Spanish Hotels sample located in the region of La Rioja. Our results show that perceived gain and loss in price by customers are different for online and offline channels. E-customers are more influenced by hotel selection and the hotel brand. Loyalty and difficulty to compare hotels uniquely affects offline customers. We find as well factors with influence in both channels: promotions and price volatility. Our findings will let hotel managers increase their occupation rate and profitability playing with psychological prices threshold.
650 _aHotel prices
_vE-commerce
_xPsychological thresholds
700 1 _aArias-Oliva, Mario
_eco author
700 1 _aGonzález-Menorca, Leonor
_eco author
700 1 _aJuaneda-Ayensa, Emma
_eco author
856 _uhttps://doi.org/10.1504/IJIMA.2015.070720
942 _2lcc
_cJA
999 _c167615
_d167615