| 000 | 01505nam a22002537a 4500 | ||
|---|---|---|---|
| 003 | ZW-GwMSU | ||
| 005 | 20241009100611.0 | ||
| 008 | 241009b |||||||| |||| 00| 0 eng d | ||
| 022 | _a14775212 | ||
| 040 |
_aMSU _bEnglish _cMSU _erda |
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| 050 | 0 | 0 | _aHF5415.1265 INT |
| 100 | 1 |
_aHamilton, John R _eauthor |
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| 245 | 1 | 0 |
_aExpectations-to-value : _bconnecting customers with business offerings/ _ccreated by John R. Hamilton and Singwhat Tee |
| 264 | 1 |
_aGeneva : _bInderscience, _c2015. |
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| 336 |
_2rdacontent _atext _btxt |
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| 337 |
_2rdamedia _aunmediated _bn |
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| 338 |
_2rdacarrier _avolume _bnc |
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| 440 |
_aInternational journal of internet marketing and advertising _vVolume 9, number 2 |
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| 520 | 3 | _aThe literature developed expectations-to-value relationship is tested across the national pharmacy industry. The resultant expectations-to-value model delineates significant network paths - that can then be considered for value deliverance optimisation. This structural equation modelling (SEM) study shows the customer's prior expectations (measured as intentions and extensions) drive a network of value deliverance networks that are developing conjointly as each customer is acquiring their performance-related, servicing-related and emotive satisfier related dimensions of value. | |
| 650 |
_aPrior expectations _vExpectations-to-value relationship _xCustomer connection |
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| 700 | 1 |
_aTee, Singwhat _eco author |
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| 856 | _uhttps://doi.org/10.1504/IJIMA.2015.070716 | ||
| 942 |
_2lcc _cJA |
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| 999 |
_c167610 _d167610 |
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