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022 _a14697017
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHD58.8 JOU
100 1 _aBuchanan, David A
_eauthor
245 1 0 _aReflections: good practice, not rocket science :
_bunderstanding failures to change after extreme events
_ccreated by David A. Buchanan
264 1 _aAbingdon:
_bRoutledge,
_c2011
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of change management
_vVolume 11, number 3
520 3 _aThe aim of this reflection is to identify a set of puzzles which have not been explored by change management researchers, have not been resolved by other approaches and where a change management perspective may be particularly valuable. These puzzles derive from the observation that, following an accident, crisis, disaster or other extreme event, the recommendations from investigations and inquiries are often not implemented. The failure to change can then lead to a repeat of that event. It cannot be presumed that receptivity to change in such circumstances is invariably high, or that change will be automatic and straightforward. The currently dominant perspective in this field views these problems in terms of organizational learning difficulties. In arguing the need for a complementary change management perspective, this article first illustrates the nature and consequences of these change failures, using public domain sources. The features that distinguish extreme from routine change contexts are then outlined, and the potential barriers to change in extreme contexts are explored. Finally, the value of a change management perspective is explored, suggesting new modes of researcher–organization collaboration to strengthen the contribution of research findings to practice in an area where effective change can literally save lives.
650 _aHumanitarian aid
_vOrganizational change
_xLearning organization
856 _uhttps://doi.org/10.1080/14697017.2011.597571
942 _2lcc
_cJA
999 _c167551
_d167551