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022 _a0960085X
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aT58.5 EUR
100 1 _aBock, Gee-Woo
_eauthor
245 1 4 _aAre norms enough?
_bThe role of collaborative norms in promoting organizational knowledge seeking
_ccreated by Gee-Woo Bock, Atreyi Kankanhalli and Sanjeev Sharma
264 1 _aHampshire:
_bPalgrave,
_c2006
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aEuropean Journal of Information Systems
_vVolume 15, number 4
520 3 _aKnowledge sharing, which is critical for the strategic utilization of knowledge resources for the benefit of an organization, can only take place when both knowledge contribution and knowledge seeking exist. However, most previous research has focused on only one side of this process – knowledge contribution motivations. This is despite the fact that various barriers to knowledge seeking and reuse exist, such as the effort required to seek relevant knowledge and the cost of future obligation. In overcoming such barriers, norms related to collaboration are considered to be important. However, little is known of how these norms operate in conjunction with other antecedents to influence individuals' knowledge seeking behavior. Addressing the knowledge gap, this study explores how collaborative norms in an organization impact knowledge seeking with regard to a common knowledge management system type – the electronic knowledge repository (EKR). For this purpose, we have developed a model and tested it through a survey of EKR users in knowledge-intensive organizations. Our results indicate that collaborative norms positively impact individuals' knowledge seeking behavior through EKRs, both directly and through reducing the negative effect of future obligation on seeking. However, collaborative norms could also undermine the positive impact of perceived usefulness on knowledge seeking behavior. We identify other antecedents of knowledge seeking such as knowledge growth, resource-facilitating conditions, and self-efficacy. Implications for research and knowledge sharing practice are discussed.
650 _aNorms
_vCollaborative norms
_xOrganizational knowledge
700 1 _aKankanhalli, Atreyi
_eco-author
700 1 _aSharma, Sanjeev
_eco-author
856 _uhttps://doi.org/10.1057/palgrave.ejis.3000630
942 _2lcc
_cJA
999 _c167017
_d167017