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022 _a10525629
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHD20 JOU
100 1 _aLalonde, Carole
_eauthor
245 1 0 _aChallenges in teaching crisis management :
_bconnecting theories, skills, and reflexivity/
_ccreated by Carole Lalonde and Christophe Roux-Dufort
264 1 _aNewbury Park :
_bSage,
_c2013.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of management education
_vVolume 37, number 1
520 3 _aTeaching crisis management is both fascinating and frustrating. It is fascinating because crises, by their very nature, are spectacular, dramatic, and intense; immediately arouse the individual and collective imagination; and because everyone seeks explanations for what, at first glance, appears inexplicable. It is also fascinating because educators are exposed to a transdisciplinary and transborder field of studies with wide-ranging ramifications. Yet it is frustrating because educators must often deconstruct the popular perception that crises are rare, improbable, and unpredictable phenomena, often leading individuals to feel powerless and fatalistic. It is also frustrating because of the lack of knowledge in the field itself, at three levels: conceptual/theoretical, practical, and reflective. This article highlights the teaching challenges in this rich and diversified field at each of these three levels and examines three teaching tools to address them: case studies, crisis simulations, and the reflexive journal. The authors also consider that a crisis cannot be viewed as a homogeneous concept. With the help of Gundel’s crisis typology (conventional, unpredictable, intractable, and fundamental crises), the authors present promising teaching approaches to deal with each of the three aforementioned teaching challenges, explaining how each approach can be seen as a function of the four types of crises.
650 _aCrisis management
_vMiddle range theories
_xPedagogical toolbox
700 1 _aRoux-Dufort, Christophe
_eco author
856 _uhttps://doi.org/10.1177/1052562912456144
942 _2lcc
_cJA
999 _c166973
_d166973