| 000 | 01787nam a22002657a 4500 | ||
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| 003 | ZW-GwMSU | ||
| 005 | 20240830122632.0 | ||
| 008 | 240830b |||||||| |||| 00| 0 eng d | ||
| 022 | _a02683962 | ||
| 040 |
_aMSU _bEnglish _cMSU _erda |
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| 050 | 0 | 0 | _aT58.5 JOU |
| 100 | 1 |
_aKlaus, Tim _eauthor |
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| 245 | 1 | 0 |
_aResistant Groups in Enterprise System Implementations: _bA Q-Methodology Examination _ccreated by Tim Klaus, Stephen C Wingreen, and J Ellis Blanton |
| 264 | 1 |
_aLondon: _bPalgrave, _c2010 |
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| 336 |
_2rdacontent _atext _btxt |
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| 337 |
_2rdamedia _aunmediated _bn |
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| 338 |
_2rdacarrier _avolume _bnc |
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| 440 |
_aJournal of Information Technology _vVolume 25, number 1 |
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| 520 | 3 | _aThis paper is an initial investigation into types of user resistance and the management strategy expectations of users in a mandatory adoption setting. Despite its relationship to adoption, relatively little is known about user resistance. User resistance is investigated in the Enterprise System (ES) environment because the complexity and richness of ES leads users to manifest a large range of resistant behaviors and beliefs. Using Concourse Theory and Q-methodology, ES users are interviewed followed by the development of a Q-sort questionnaire, which was distributed to ES users. The results reveal eight user groups and address the management strategies preferred by each group. The results have implications for both research in the field of user resistance and adoption, and practitioners involved in system implementation. | |
| 650 |
_aResistant groups _vEnterprise system implementations: _xMethodology examination |
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| 700 | 1 |
_aWingreen, Stephen C _eco-author |
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| 700 | 1 |
_aBlanton, J Ellis _eco-author |
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| 856 | _uhttps://doi.org/10.1057/jit.2009.7 | ||
| 942 |
_2lcc _cJA |
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| 999 |
_c166971 _d166971 |
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