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008			240821b |||||||| |||| 00| 0 eng d
022			_a02662426
040			_aMSU _bEnglish _cMSU _erda
050	0	0	_aHD2341.167
100	1		_aViljamaa, Anmari _eauthor
245	1	0	_aExploring small manufacturing firms' process of accessing external expertise/ _ccreated by Anmari Viljamaa
264	1		_aLondon : _bSage, _c2011.
336			_2rdacontent _atext _btxt
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
440			_aInternational small business journal _vVolume 29, number 5
520	3		_aThe ability to access external expertise is crucial to small firms’ development, yet research examining the purchasing process of expert services by small firms is scarce. External expertise is defined here as knowledge or competence, that is relatively rare to the client firm, provided by an external party. Hence, external expertise includes professional business services as well as business advice. The paper reports on a qualitative study of small manufacturing firms’ behaviour in accessing external expertise. Five distinct patterns by which small firms come to use external expertise are described, demonstrating how small firms’ actions differ from the expert service purchasing process. The firms are found to acquire expert resources opportunistically and reactively as well as by calculated or routine purchasing, and by utilising informal sources of expertise.
650			_aBuyer behaviour _vSmall firms _xPurchasing
856			_uhttps://doi.org/10.1177/0266242610390595
942			_2lcc _cJA
999			_c166853 _d166853