000 02113nam a22002657a 4500
003 ZW-GwMSU
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022 _a02662426
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHD2341.167
100 1 _aKim, Hee Dae
_eauthor
245 1 0 _aBuilding web 2.0 enterprises :
_ba study of small and medium enterprises in the United States/
_ccreated by Hee Dae Kim, In Lee, and Choong Kwon Lee
264 1 _aLondon :
_bSage,
_c2013.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aInternational small business journal
_vVolume 31, number 2
520 3 _aWeb 2.0 is one of the most rapidly growing web applications; to understand such technologies and related management practices adopted by small and medium-sized enterprises (SMEs) in the USA, this study reviews major Web 2.0 technologies, presents a conceptual model of Web 2.0 applications, and analyzes SME Web 2.0 usage. In the conceptual model, Web 2.0 applications were organized around three major application categories: social networking, information sharing, and collaboration. User space was classified into three interaction spaces: business-to-employee-to-employee space, business-to-employee-to-consumer space, and business-to-employee-to-business space. To analyze the Web 2.0 practices of one hundred US SMEs, data were collected from the websites of the 50 ‘best SMEs’ to work for in America in 2009 and from the websites of a further 50 SMEs randomly chosen from manta.com, an online source of SMEs. For statistical analyses, t-tests were conducted. While most of the 50 ‘best SMEs’ adopted Web 2.0 to some degree, the analysis shows that the other SMEs need to increase their efforts to improve their performances, to connect with consumers and to remain competitive.
650 _aSMEs
_vConceptual model
_xWeb 2.0
_zUnited States
700 1 _aLee, In
_eco author
700 1 _aLee, Choong Kwon
_eco author
856 _uhttps://doi.org/10.1177/0266242611409785
942 _2lcc
_cJA
999 _c166749
_d166749