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022 _a02662426
040 _aMSU
_bEnglish
_cMSU
_erda
050 0 0 _aHD2341.169
100 1 _aSiwale, Juliana N.
_eauthor
245 1 0 _aDisclosing the loan officer’s role in microfinance development/
_ccreated by Juliana N. Siwale and John Ritchie
264 1 _aLondon:
_bSage,
_c2012.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aInternational small business journal
_vVolume 30, number 4
520 3 _aThe exclusion of the poor in developing countries requires radical enterprising solutions. Hence, microfinance was originally developed to intermediate through tailored double-bottom line initiatives, which would first supply more appropriate credit and, then other ‘financial services’, in an essentially participatory, ‘bottom-up’ way. This would support local, small-scale economic activity while enhancing well-being and social/gender justice. However, frontline local officers, originally recruited into microfinance institutions to help ‘empower’ the poor towards this end, have in practice been found to adopt unexpectedly different roles. Using original data from Zambia this article examines how this occurred in a frontier field situation. Here loan officers performed multiple, ambiguous and changeable roles while their home institution at first sought to decouple, and then prioritized its own immediate survival over their other founding aspirations. Where they acted more like ‘loan repayment agents’ and ‘debt collectors’ than genuinely participative ‘facilitators’ supporting the poor, further, unintended consequences resulted. Any further decoupling and retreat from committed double-bottom line working could bear heavily upon the further/future development prospects of microfinance.
650 _aCETZAM
_vMicrofinance
_xLoan officers
_zZambia
700 _aRitchie, John
_eco author
856 _uhttps://doi.org/10.1177/026624261037368
942 _2lcc
_cJA
999 _c166497
_d166497