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040 |
_aMSU _cMSU _erda |
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100 | 1 |
_aLeenders, Mark A.A.M _eauthor |
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245 | 1 | 4 |
_aThe relative importance of the brand of music festivals: a customer equity perspective / _ccreated by Mark A.A.M. Leenders |
264 |
_aAbingdon: _bTaylor and Francis, _c2010- |
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336 |
_2rdacontent _atext _btxt |
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337 |
_2rdamedia _aunmediated _bn |
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338 |
_2rdacarrier _avolume _bnc |
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440 |
_aJournal of Strategic Marketing _vVolume 18 , number 4, |
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520 | _aThe aim of the paper is to examine the relative impact of tangible and intangible factors on the success of music festivals. The paper draws on literature relating to hedonic consumption, customer equity, loyalty, and the success of music festivals. Data are collected among music festival goers by means of structured interviews in the Netherlands, one of the leading music festival markets in the world. The results show that brand equity aspects such as image, festival atmosphere associations, and (anticipated) emotions are most important for loyalty. Value equity (i.e. ticket price) plays some role but is less important than brand equity components. Interestingly, the program of the festival does not seem to affect loyalty in the current environment. Relationship equity components seem to play a marginal role at best. Implications for strategic marketing decisions in cultural industries are discussed. | ||
650 | 0 | 4 |
_aMusic festivals. _xSuccess |
650 | 0 | 4 |
_aLoyalty _xCustomer equity |
650 | 0 | 4 | _aHedonic consumption |
856 | _uhttps://doi.org/10.1080/09652541003768061 | ||
942 |
_2lcc _cJA |
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999 |
_c157289 _d157289 |