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040 _aMSU
_cMSU
_erda
100 1 _aLeenders, Mark A.A.M
_eauthor
245 1 4 _aThe relative importance of the brand of music festivals: a customer equity perspective /
_ccreated by Mark A.A.M. Leenders
264 _aAbingdon:
_bTaylor and Francis,
_c2010-
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of Strategic Marketing
_vVolume 18 , number 4,
520 _aThe aim of the paper is to examine the relative impact of tangible and intangible factors on the success of music festivals. The paper draws on literature relating to hedonic consumption, customer equity, loyalty, and the success of music festivals. Data are collected among music festival goers by means of structured interviews in the Netherlands, one of the leading music festival markets in the world. The results show that brand equity aspects such as image, festival atmosphere associations, and (anticipated) emotions are most important for loyalty. Value equity (i.e. ticket price) plays some role but is less important than brand equity components. Interestingly, the program of the festival does not seem to affect loyalty in the current environment. Relationship equity components seem to play a marginal role at best. Implications for strategic marketing decisions in cultural industries are discussed.
650 0 4 _aMusic festivals.
_xSuccess
650 0 4 _aLoyalty
_xCustomer equity
650 0 4 _aHedonic consumption
856 _uhttps://doi.org/10.1080/09652541003768061
942 _2lcc
_cJA
999 _c157289
_d157289