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022 _a0965-254X
040 _aMSU
_cMSU
_erda
100 1 _aThoumrungroje, Amonrat
_eauthor
245 1 4 _aThe contingent role of customer orientation and entrepreneurial orientation on product innovation and performance/
_cAmonrat Thoumrungroje
264 _aAbingdon:
_bRoutledge Taylor and Francis,
_c2013.
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of strategic marketing
_vVolume 21 , number 2,
520 _aThis paper synthesizes marketing and entrepreneurship literature and postulates the complementary nature of a customer orientation with that of an entrepreneurial orientation, then explores their relationships with product innovation and performance. A path analysis was used to test the hypotheses based on data collected from a sample of 159 strategic business units in 15 different industries. The results show that an entrepreneurial orientation does not have a relationship with product innovation unless it is coupled with the complementary effect of a customer orientation. This study also indicates that product innovation mediates this complementary effect on new product and firm performance. In addition, a customer orientation is found to exert a direct positive effect on both new product and firm performances. Although most hypotheses were supported, two out of five were not. As such, the findings present valuable practical insights as well as interesting contributions to the theoretical advancements in marketing and entrepreneurship.
650 4 _aCustomer orientation
650 4 _aEntrepreneurial orientation
650 4 _aProduct innovation
700 1 _aRacela, Olimpia
_eauthor
856 _uhttps://doi.org/10.1080/0965254X.2012.742129
942 _2lcc
_cJA
999 _c157186
_d157186