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022 _a0965254X
040 _aMSU
_cMSU
_erda
100 1 _aCanniford, Robin.
_eauthor
245 1 0 _aHow to manage consumer tribes.
_ccreated by Robin Canniford.
264 _aAbingdon
_bTaylor and Francis.
_c2011
336 _2rdacontent
_atext
_btxt
337 _2rdamedia
_aunmediated
_bn
338 _2rdacarrier
_avolume
_bnc
440 _aJournal of Strategic Marketing
_vVolume 19, number 7,
520 _aThis paper reviews concepts of marketplace community, and considers the strategic opportunities and challenges communities present to marketers. Current attempts to operationalise consumer tribes by marketing consultants appear to conflate consumer tribes with brand communities. Alternative guidelines to foster specifically tribal approaches are considered. In particular, managers are advised to facilitate tribal consumers' roles beyond purchase, by offering points of passage and hybrid community platforms within ‘seed networks’. These are fluid and interdependent networks of people, places, brands, objects, discourses, myths and feelings where consumers assemble playful, passionate, and entrepreneurial community around the linking value of multiple products and services. This approach is applied to the board-sport tribes that are facilitated by the action sports brand Volcom. Future research directions are considered.
650 4 _aCommunity
650 4 _aConsumer tribes
650 4 _aBrand community
856 _uhttps://doi.org/10.1080/0965254X.2011.599496
942 _2lcc
_cJA
999 _c157078
_d157078