| 000 | 00880nam a22002537a 4500 | ||
|---|---|---|---|
| 999 |
_c153476 _d153476 |
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| 003 | ZW-GwMSU | ||
| 005 | 20200716092150.0 | ||
| 008 | 200716b ||||| |||| 00| 0 eng d | ||
| 040 |
_aMSU _cMSU _erda |
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| 100 | 1 | _aCHAKAIPA, Nyasha. | |
| 245 | 1 |
_aEffectiveness of service quality on customer satisfaction in the hospitality industry in the Midlands/ _cNyasha Chakaipa |
|
| 260 |
_aGweru: _bMidlands State University, _c2018 |
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| 300 |
_a68 leaves _bIllustrations |
||
| 336 |
_2rdacontent _atext _btxt |
||
| 337 |
_2rdamedia _aunmediated _bn |
||
| 338 |
_2rdacarrier _avolume _bnc |
||
| 500 | _aMaster of Commerce in Marketing Strategy | ||
| 504 | _aIncludes bibliography | ||
| 650 | 0 | _aCustomer satsication | |
| 650 | 0 |
_aCustomer services _xHospitality industry |
|
| 650 | 0 |
_aCustomer relations _xManagement _zMidlands |
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| 650 | 0 | _aCustomer relations | |
| 942 |
_2lcc _cD |
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