000			01935nam a22003377a 4500
999			_c151562 _d151562
003			ZW-GwMSU
005			20191008111658.0
008			191008b ||||| |||| 00| 0 eng d
020			_a01562863622
020			_a9781562863623
040			_bEnglish _cMSU _erda
041			_aeng
050			_aPN4129.15 JEN
100			_aJenings, Judy _eauthor
245			_aCommunication basics _ccreated by Judy Jenings and Linda Malcak
260			_aAlexandria, VA _b American Society for Training and Development Press _c2004
300			_a148 pages
336			_2rdacontent _atext
337			_2rdamedia _aunmediated _bn
338			_2rdacarrier _avolume _bnc
490			_aASTD training basics series
500			_a"A complete how-to guide to help you: connect with and influence your audience ; become a think-on-your-feet trainer ; present with authority and listen effectively."
504			_aIncludes bibliographical references and index.
505			_aChapter 1 - Communicating from the heart, 2 - Tame the fear monster, 3 - Attitudes speak louder than words, 4 - Trainer, know thyself, 5 - Out on a limb, 6 - How is more important than what, 7 - Boundaries, 8 - Trainer as Guru, 9 - Listening is an art, 10 - But when i listen, nobody talks!, 11 - Nonverbal cues, 12 - To infinity and beyond.
520			_aSpecifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.
650			_a Public speaking
650			_a Employee training personnel
650			_aOral communication
700			_aMalcak, Linda _eauthor
942			_2lcc _cB