| 000 | 00688cam a22002172 4500 | ||
|---|---|---|---|
| 001 | 0000026840 | ||
| 003 | ZW-GwMSU | ||
| 005 | 20170918151743.0 | ||
| 008 | 100614s xx 000 0 eng d | ||
| 020 |
_a3540669426 : _c$ |
||
| 020 | _a09810865698 | ||
| 040 |
_aYour Holding Symbol _cMSU |
||
| 245 | 1 | 0 |
_aRelationship marketing : _bgaining competitive advantage through customer satisfaction and customer retention _cedited by Thorsten Hennig - Thurau and Ursula Hansen |
| 260 |
_aNew York : _bSpringer, _c2000. |
||
| 300 |
_a459 p. _c cm. |
||
| 504 | _aIncludes index. | ||
| 650 | 0 | _aCustomer relations | |
| 650 | 0 | _aRelationship marketing | |
| 908 | _a100614 | ||
| 942 |
_2lcc _cB |
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| 999 |
_c14228 _d14228 |
||