| 000 | 00822nam a22002297a 4500 | ||
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| 999 |
_c140894 _d140894 |
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| 003 | ZW-GwMSU | ||
| 005 | 20181130213006.0 | ||
| 008 | 181130b ||||| |||| 00| 0 eng d | ||
| 040 | _cMSU | ||
| 100 | 1 | _aToronga, Batsirai J | |
| 245 | 1 | 4 |
_aThe impact of service quality on brand equity in public road transport: _bCase of Zimbabwe United Passengers Company/by _cBatsirai J Toronga |
| 260 |
_aGweru: _bMidlands State University, _c2014 |
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| 300 |
_a75 leaves _billustrations |
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| 500 | _aBachelor of Commerce Honours in Accounting | ||
| 504 | _aIncludes bibliography | ||
| 650 | 0 |
_aCustomer services _xQuality control |
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| 650 | 0 |
_aCustomer services _xManagement |
|
| 650 | 0 |
_aService industries _xManagement |
|
| 650 | 0 |
_aService industries _xQuality control |
|
| 700 | 1 |
_4Mandina _eSupervisor |
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| 942 |
_2lcc _cD |
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