000 00782nam a22002297a 4500
999 _c140535
_d140535
003 ZW-GwMSU
005 20181115111238.0
008 181115b ||||| |||| 00| 0 eng d
040 _cMSU
100 1 _aBungae, Maidei Fainah
245 1 4 _aThe effectes of customer relationship management strategies on customer retention:
_bA case of the clothing retail sector in Zimbabwe/by
_cMaidei Fainah Bungae
260 _aGweru:
_bMidlands State University,
_c2015
300 _a104 leaves
_billustrations
500 _aMaster in Business Administration
504 _aIncludes bibliography
650 0 _aCustomer retention
650 0 _aCustomer loyalty
650 0 _aCustomer satisfaction
650 0 _aCustomer services
700 1 _4Sibanda, T
_eSupervisor
942 _2lcc
_cD