000 | 00782nam a22002297a 4500 | ||
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_c140535 _d140535 |
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003 | ZW-GwMSU | ||
005 | 20181115111238.0 | ||
008 | 181115b ||||| |||| 00| 0 eng d | ||
040 | _cMSU | ||
100 | 1 | _aBungae, Maidei Fainah | |
245 | 1 | 4 |
_aThe effectes of customer relationship management strategies on customer retention: _bA case of the clothing retail sector in Zimbabwe/by _cMaidei Fainah Bungae |
260 |
_aGweru: _bMidlands State University, _c2015 |
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300 |
_a104 leaves _billustrations |
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500 | _aMaster in Business Administration | ||
504 | _aIncludes bibliography | ||
650 | 0 | _aCustomer retention | |
650 | 0 | _aCustomer loyalty | |
650 | 0 | _aCustomer satisfaction | |
650 | 0 | _aCustomer services | |
700 | 1 |
_4Sibanda, T _eSupervisor |
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942 |
_2lcc _cD |