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_c1166 _d1166 |
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003 | ZW-GwMSU | ||
005 | 20170918141206.0 | ||
008 | 170213b xxu||||| |||| 00| 0 eng d | ||
020 | _a0471644099 | ||
040 | _cMSU | ||
245 | 1 | 0 |
_aCustomer relationship management : _ba strategic imperative in the world of e-Business _cEdited by Stanely A. Brown |
260 |
_aOntario _bJohn Wiley and Sons Canada, Ltd. _c2000. |
||
300 | _a345 p. | ||
650 | 0 | _aCustomer relations. | |
700 | _aBROWN, Stanley A. (ed.) | ||
908 | _a070719 | ||
942 |
_2lcc _cB |