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		Relationship marketing : strategy and implementation Helen Peck ...[et al.] by PECK, Helen ...[et al.] PAYNE, Adrian CHRISTOPHER, Martin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Butterworth-Heinemann 1999 Availability: Items available for loan: Harare Campus Library (3)Call number: HF5415.55 REL, ... Main Library (4)Call number: HF5415.55 REL, ... PostGraduate Studies Library (1)Call number: HF5415.55 REL. Place hold Add to cart (remove)
		No cover image available Handbook of CRM : achieving exellence in customer management by PAYNE, Adrian Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Elsevier, 2006 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 MOL . Place hold Add to cart (remove)
		Relationship marketing: bringing quality, customer service and marketing together Martin Christopher, Adrian Payne and David Ballantyne by CHRISTOPHER, Martin PAYNE, Adrian BALLANTYNE, David Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Butterworth-Heinemann 1991 Availability: Items available for loan: Main Library (1)Call number: HF5415.122 CHR. Place hold Add to cart (remove)
		The essence of services marketing. / by PAYNE,Adrian Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli : Prentice Hall of India, 2001 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.13 PAY. Place hold Add to cart (remove)