Management created by Stephen P Robbins, Mary K Coulter, Joseph J Martocchio and Lori K Long

Includes bibliographical references and index.

Part 1: Introduction to Management1. Managers and You in the Workplace Management History Module 2. Making Decisions Part 1: Management Practice Part 2: Basics of Managing in Today's Workplace3. Managing the External Environment and the Organization's Culture4. Managing in a Global Environment 5. Managing Diversity 6. Managing Social Responsibility and Ethics 7. Managing Change and Disruptive Innovation Part 2: Management Practice Part 3: Planning8. Planning Work Activities 9. Managing Strategy 10. Entrepreneurial Ventures Part 3: Management Practice Part 4: Organizing11. Designing Organizational Structure12. Managing Human Resources 13. Creating and Managing Teams Part 4: Management Practice Part 5: Leading14. Managing Communication 15. Understanding and Managing Individual Behavior16. Motivating Employees 17. Being an Effective Leader Part 5: Management Practice Part 6: Controlling18. Monitoring and Controlling Planning and Control Techniques Module Managing Operations Module Part 6: Management Practice