Midlands State University Library
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Communication basics created by Judy Jenings and Linda Malcak

By: Contributor(s): Material type: TextTextLanguage: English Series: ASTD training basics seriesPublication details: Alexandria, VA American Society for Training and Development Press 2004Description: 148 pagesContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 01562863622
  • 9781562863623
Subject(s): LOC classification:
  • PN4129.15 JEN
Contents:
Chapter 1 - Communicating from the heart, 2 - Tame the fear monster, 3 - Attitudes speak louder than words, 4 - Trainer, know thyself, 5 - Out on a limb, 6 - How is more important than what, 7 - Boundaries, 8 - Trainer as Guru, 9 - Listening is an art, 10 - But when i listen, nobody talks!, 11 - Nonverbal cues, 12 - To infinity and beyond.
Summary: Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Book Harare Campus Library Open Shelf PN4129.15 JEN (Browse shelf(Opens below)) 146848 Available BK132732
Book Book Harare Campus Library Open Shelf PN4129.15 JEN (Browse shelf(Opens below)) 146847 Available BK132744
Book Book Harare Campus Library Open Shelf PN4129.15 JEN (Browse shelf(Opens below)) 146846 Available BK132468

"A complete how-to guide to help you: connect with and influence your audience ; become a think-on-your-feet trainer ; present with authority and listen effectively."

Includes bibliographical references and index.

Chapter 1 - Communicating from the heart, 2 - Tame the fear monster, 3 - Attitudes speak louder than words, 4 - Trainer, know thyself, 5 - Out on a limb, 6 - How is more important than what, 7 - Boundaries, 8 - Trainer as Guru, 9 - Listening is an art, 10 - But when i listen, nobody talks!, 11 - Nonverbal cues, 12 - To infinity and beyond.

Specifically designed to help you become an effective communicator, this book gives you the tools and knowledge to connect with and influence your audience whether that audience is a jam-packed auditorium or three clients at an important business meeting. The book enables you to become a think-on-your-feet presenter who not only presents with authority, but also knows how to listen to your audience effectively.

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