Midlands State University Library
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BTEC level 2 technical certificate, customer services operations : learner handbook / created by Jonathan Pryce, Elaine Jackson, Bethan Bithell and Kath Grenyer

By: Contributor(s): Material type: TextTextPublisher: Pearson Education, 2017Description: ix, 167 pages : illustrations (coloured) ; 28 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9781292197401
Subject(s): LOC classification:
  • HF5415.5 CUS
Summary: This unit-by-unit course companion is packed with practical activities and planning support to help you deliver these exciting new qualifications. It helps prepare learners for specific job roles
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Book Main Library Open Shelf HF5415.5 CUS (Browse shelf(Opens below)) 162578 Available BK150678
Book Book Main Library Open Shelf HF5415.5 CUS (Browse shelf(Opens below)) 162579 Available BK150677

Includes index

This unit-by-unit course companion is packed with practical activities and planning support to help you deliver these exciting new qualifications. It helps prepare learners for specific job roles

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