Midlands State University Library
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Service breakthroughs : changing the rules of the game James L Heskett, W Earl Sasser and Christopher W L Hart

By: Contributor(s): Material type: TextTextPublication details: New York Free Press 1990Description: 306 pISBN:
  • 0029146755
Subject(s):
Contents:
Includes bibliographical references and index.
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Book Main Library Open Shelf HF5415.5 HES (Browse shelf(Opens below)) 133180 Available BK111315

Includes bibliographical references and index.

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