Midlands State University Library
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The service advantage: how to identify and fulfill customer needs Karl Albrecht and Lawrence J Bradford

By: Contributor(s): Material type: TextTextPublication details: Illinois Dow Jones -Irwin 1990Description: 240 pISBN:
  • 1556232470
Subject(s):
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Holdings
Item type Current library Call number Copy number Status Date due Barcode
Book Book Main Library Open Shelf HF5415.5 ALB (Browse shelf(Opens below)) 132367 Available BK111796

Includes index.

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