Alternative dispute resolution in South Africa : negotiation, mediation, arbitration and ombudsmen / created by Tobie Wiese, BCom LLB LLM LLD (Stellenbosch) Attorney, Notary and Conveyancer of the High Court of South Africa.

Includes bibliographical references and index.

"[This book] addresses the increasing use of alternative dispute resolution mechanisms in resolving disputes rather than resorting to court-based litigation. The focus of the book is on the resolution of commercial and labour disputes. [The author] covers negotiation, mediation, arbitration, ombudsmen and administrative dispute resolution. The skills, techniques and relevant statutory framework for each field of alternative dispute resolution are discussed, and local and international examples of the application of the relevant principles are provided."