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		No cover image available The impact of service quality on customer satisfaction: A case of Tobacco sales floor/by Mandy Mutama by Mutama, Mandy Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2016 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 MUT. Place hold Add to cart (remove)
		No cover image available Analysis of QoS in the user's perspective of the common services in cellular systems UMTS/3G and LTE : A case study of mobile networks in Angola. Helder S.L. Barros. by BARROS, Helder.S.L Nechibvute, A [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2016 Availability: Items available for loan: Main Library (1)Call number: HD9980.5 BAR. Place hold Add to cart (remove)
		No cover image available The impact of service quality on brand equity in public road transport: Case of Zimbabwe United Passengers Company/by Batsirai J Toronga by Toronga, Batsirai J [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2014 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 TOR. Place hold Add to cart (remove)
		No cover image available The effect of service quality on patient satisfaction in Zimbabwe Public Hospitols/by Sibusisiwe Moyo by Dube, Sibusisiwe Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2018 Availability: Items available for loan: Harare Campus Library (1)Call number: HF5415.5 DUB. Place hold Add to cart (remove)
		No cover image available Challenges of Local Authorities service delivery: A case study of Bulawayo City Council (BCC)/by Pamella Sibanda by Sibanda, Pamella [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2017 Availability: Items available for loan: Zvishavane Library (1)Call number: JS7643 SIB. Place hold Add to cart (remove)
		No cover image available The influence of emotional labour on service quality in the Zimbabwean Banking Sector / Bessie T Matindife by Matindife, Bessie T [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2017 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.5 MAT. Place hold Add to cart (remove)
		No cover image available Influence of service quality on passenger satisfaction in Zimbabwe's airports industry Patson Tiyayi by TIYAYI, Patson Mr Sibanda [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State Univesity, 2019 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: TL671.28 TIY. Place hold Add to cart (remove)
		No cover image available Investigating services quality dimensions in the Zimbawean motor vehicle servising sector/ Gerald Zhakata by ZHAKATA, Gerald NJOVO, M [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2015 Availability: Items available for loan: Harare Campus Library (1)Call number: HF5415.5 ZHA. Place hold Add to cart (remove)