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		No cover image available Customer relationship management Roger J Baran by BARAN, Roger J GALKA, Robert J STRUNK, Daniel P Edition: India Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli South - Western 2008 Availability: Items available for loan: Main Library (1)Call number: HF5415.5BAR. Place hold Add to cart (remove)
		No cover image available Econet wireless customer relationship & management information system by CHOKOMO, Edgar Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru Midlands State University 2012 Availability: Items available for loan: Main Library (1)Call number: HF5415.Z56 CHI. Place hold Add to cart (remove)
		No cover image available The effectiveness of service recovery strategies on customer satisfaction: The case of Fast Food Industry/by Chido, Jadson Chinoda by Chinoda, Chido Jadson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2018 Availability: Items available for loan: Harare Campus Library (1)Call number: HF5415.5 CHI. Place hold Add to cart (remove)
		No cover image available Service quality and customer satisfaction in the Road Passenger Transport Sector: A case study of Road Port Bus Terminus in Zimbabwe/by Nyasha Machengete by Machengete, Nyasha [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2018 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.5 MAC. Place hold Add to cart (remove)
		No cover image available Identifying the factors affecting implementation of customer relationship management by mobile telecommunication companies in Zimbabwe/ Nyasha Nehanda by Nehanda, Nyasha Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2019 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.5NEH. Place hold Add to cart (remove)
		No cover image available The effect of service quality on customer satisfaction and loyalty case of Nissan Clover Leaf, Duly's Motors and Faw Zimbabwe Patrick Masocha by MASOCHA, Patrick Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2019 Availability: Items available for loan: Harare Campus Library (1)Call number: HF5415.5 MAS. Place hold Add to cart (remove)
		No cover image available Customer relationship management strategic application and organizational effectiveness; an empirical investigation / Dean Elmuti, Heather Jia and Dane Gray by Elmuti, Dean [author] Jia, Heather [author] Gray, Dane [author] Series: Journal of Strategic Marketing ; Volume 17 , number 1 , Material type: Text; Format: print ; Literary form: Not fiction Abingdon; Taylor and Francis 2009- Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Integration of customer relationship management: status quo and implications for research and practice created by Matthias Meyer and Lutz M. Kolbe by Meyer, Matthias [author] Kolbe, Lutz M [author] Series: Journal of Strategic Marketing ; Volume 13, number 3, Material type: Text; Format: print ; Literary form: Not fiction Abingdon Taylor and Francis 2005 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Progress in customer relationship management adoption: a cross-sector study created by Maureen Meadows and Sally Dibb. by Meadows, Maurren [author] Dibb, Sally [author] Series: Journal of Strategic Marketing ; Volume 20, number 4, Material type: Text; Format: print ; Literary form: Not fiction Abingdon Taylor and Francis 2012 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Technology adoption by small businesses : an exploratory study of the interrelationships of owner and environmental factors/ created by James W. Peltier, Yushan Zhao and John A. Schibrowsky by Peltier, James W [author] Zhao, Yushan [co author] Schibrowsky, John A [co author] Series: International small business journal ; Volume 30, number 4 Material type: Text; Format: print ; Literary form: Not fiction London: Sage, 2012 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HD2341.167 INT. Add to cart (remove)