Results of search for '(su:{CUSTOMER SERVICES.})' › Midlands state University library catalog

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		Handbook for measuring customer satisfaction and loyalty Nigel Hill by HILL, Nigel ALEXANDER, Jim Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli : Infinity Books, 2003 Availability: Items available for loan: Main Library (2)Call number: HF5415.5 HIL, ... Place hold Add to cart (remove)
		Relationship marketing : strategy and implementation Helen Peck ...[et al.] by PECK, Helen ...[et al.] PAYNE, Adrian CHRISTOPHER, Martin Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford Butterworth-Heinemann 1999 Availability: Items available for loan: Harare Campus Library (3)Call number: HF5415.55 REL, ... Main Library (4)Call number: HF5415.55 REL, ... PostGraduate Studies Library (1)Call number: HF5415.55 REL. Place hold Add to cart (remove)
		Customer capitalism : The new business model of increasing returns in the new market spaces by VANDERMERWE, Sandra Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Nicholas Brealey, 1999 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 VAN . Place hold Add to cart (remove)
		Fish tales : real life stories to help you transform yourworkplace by LUNDIN, Stephen C. et al Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: London : Hodder & Stoughton, 2002 Availability: Items available for loan: Main Library (1)Call number: HF 5549.5.M63 LUN . Place hold Add to cart (remove)
		No cover image available Customer service intelligence : by WAGEN, Lynn Van Der Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Amsterdam : Elsevier Ltd, 2008 Availability: Items available for loan: Main Library (2)Call number: HF 5415.5 WAG , ... Place hold Add to cart (remove)
		Customer service by Sally Bradley by BRADLEY, Sally Material type: Text; Format: print ; Literary form: Not fiction Publication details: Harlow, Essex Pearson Education 2011 Availability: Items available for loan: Main Library (2)Call number: HF5415.5 BRA, ... Place hold Add to cart (remove)
		No cover image available Tough customers how to keep them smiling and yourself sane David Dee; compiled by teh Editors of Customer first by DEE, David Series: (The Customer Service Rep's Survival Guide Series) Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chicago Dartnell Corporation 1994 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 DEE. Place hold Add to cart (remove)
		The innovator's dilemma : when technologies cause great firms to fail Clayton M Christensen by CHRISTENSEN, Clayton M Material type: Text; Format: print ; Literary form: Not fiction Publication details: Boston Harvard Business Review Press 2013 Availability: Items available for loan: Harare Campus Library (2)Call number: HD53 CHR, ... Main Library (2)Call number: HD53 CHR, ... Place hold Add to cart (remove)
		Building great customer experiences by Colin Shaw by SHAW, Colin IVENS, John Edition: Revised edition Material type: Text; Format: print ; Literary form: Not fiction Publication details: Hampshire Palgrave Macmillan 2005 Availability: Items available for loan: Main Library (2)Call number: HF5415.5 SHA, ... Place hold Add to cart (remove)
		Consumer services and economic development Colin C Williams by Williams, Colin C Material type: Text; Format: print ; Literary form: Not fiction Publication details: London Routledge 1997 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 WIL. Place hold Add to cart (remove)
		The eleventh commandment: transforming to "own" customers Sandra Vandermerwe by VANDERMERWE, Sandra Material type: Text; Format: print ; Literary form: Not fiction Publication details: Chichester John Wiley & Sons 1996 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 VAN. Place hold Add to cart (remove)
		Let me speak to the manager! : selling from the buyer's point of view Daniel M Boland by BOLAND, Daniel M Series: (Avant Leadership Guide Series) Material type: Text; Format: print ; Literary form: Not fiction Publication details: California Avant Books 1992 Availability: Items available for loan: Main Library (1)Call number: HF5438.4 BOL. Place hold Add to cart (remove)
		Service breakthroughs : changing the rules of the game James L Heskett, W Earl Sasser and Christopher W L Hart by HESKETT, James L SASSER, W. E HART, Christopher W. L Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York Free Press 1990 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 HES. Place hold Add to cart (remove)
		No cover image available Touch selling for touch times Murray Raphel and Neil Raphel by RAPHEL, Murray RAPHEL, Neil Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Jersey Raphel Publishing 1992 Availability: Items available for loan: Main Library (1)Call number: 5415.5 RAP. Place hold Add to cart (remove)
		CyberPower for business how to profit from the information superhighway Walter H. Bock and Jeffrey Senné by BOCK, Walter H SENNE', Jeff Material type: Text; Format: print ; Literary form: Not fiction Publication details: Franklin Lakes Career Press 1996 Availability: Items available for loan: Main Library (1)Call number: HF5415.1265 BOC. Place hold Add to cart (remove)
		Managing service as a strategic profit center Donald F. Blumberg by BLUMBERG, Donald F Material type: Text; Format: print ; Literary form: Not fiction Publication details: New York McGraw-Hill 1991 Availability: Items available for loan: Main Library (1)Call number: HF5415.5 BLU. Place hold Add to cart (remove)
		No cover image available Customer service : by BRADLEY, Sally Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: Oxford : Heinemann Educational Publishers, 2003 Availability: Items available for loan: Batanai Library (1)Call number: HF 5415.5 BRA . Place hold Add to cart (remove)
		No cover image available Services marketing : by ZEITHAML, Valarie A Edition: 3rd. Material type: Text Publication details: New Delhi : Tata Mcgraw-Hill, 2003 Availability: Items available for loan: Batanai Library (6)Call number: HD9980.5 ZEI, ... Harare Campus Library (6)Call number: HD9980.5 ZEI, ... Main Library (14)Call number: HD9980.5 ZEI, ... Main Library Archives (7)Call number: HD9980.5 ZEI, ... PostGraduate Studies Library (1)Call number: HD9980.5 ZEI. Zvishavane Library (1)Call number: HD9980.5 ZEI . Items available for reference: Main Library Archives: Not for loan (6)Call number: HD9980. 5 ZEI , ... Place hold Add to cart (remove)
		No cover image available Living service : by SILVESTER, Marc Edition: ed. Material type: Text; Format: print ; Literary form: Not fiction Publication details: England : Pearson Education Limited, 2008 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF 5415.5 SIL . Place hold Add to cart (remove)
		Intergrated marketing communications Hans Ouwersloot and Tom Duncan by OUWERSLOOT, Hans DUNCAN, Tom Edition: European Material type: Text; Format: print ; Literary form: Not fiction Publication details: London McGraw-Hill Education 2008 Availability: Items available for loan: PostGraduate Studies Library (3)Call number: HF5415.123 OUW, ... Place hold Add to cart (remove)

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Your search returned 89 results.