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		No cover image available An empirical study into the foundations of CRM success/ Ed Peelen by Peelen, Ed [author] Monfort, Kees van [author] Beltman, Rob [author] Klerkx, Arnoud [Author] Series: Journal of strategic marketing ; Volume 17 , number 6 , Material type: Text; Format: print ; Literary form: Not fiction Abingdon: Routledge Taylor and Francis, 2009 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Outsourcing of customer relationship management: implications for customer satisfaction / created by Michael Graf, Bodo B, Schlegelmilch, Susan M, Mudambi and Stephen Tallman by Graf, Michael [author] Bodo, B [author] Schlegelmilch [author] Mudambi, Susan M [author] Tallman Stephen [author] Series: Journal of Strategic Marketing ; Volume 21 , number 1, Material type: Text; Format: print ; Literary form: Not fiction Abingdon: Taylor and Francis, 2013- Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Customer relationship management strategic application and organizational effectiveness; an empirical investigation / Dean Elmuti, Heather Jia and Dane Gray by Elmuti, Dean [author] Jia, Heather [author] Gray, Dane [author] Series: Journal of Strategic Marketing ; Volume 17 , number 1 , Material type: Text; Format: print ; Literary form: Not fiction Abingdon; Taylor and Francis 2009- Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available The alignment of market research with business strategy and CRM/ Michael John Valos by Valos, Michael John [author] Bednall, David HB [author] Series: Journal of strategic marketing ; Volume 18 , number 3 , Material type: Text; Format: print ; Literary form: Not fiction Abingdon: Routledge Taylor and Francis, 2010 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Progress in customer relationship management adoption: a cross-sector study created by Maureen Meadows and Sally Dibb. by Meadows, Maurren [author] Dibb, Sally [author] Series: Journal of Strategic Marketing ; Volume 20, number 4, Material type: Text; Format: print ; Literary form: Not fiction Abingdon Taylor and Francis 2012 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)