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		No cover image available Customer relationship management Roger J Baran by BARAN, Roger J GALKA, Robert J STRUNK, Daniel P Edition: India Material type: Text; Format: print ; Literary form: Not fiction Publication details: New Dehli South - Western 2008 Availability: Items available for loan: Main Library (1)Call number: HF5415.5BAR. Place hold Add to cart (remove)
		No cover image available Econet wireless customer relationship & management information system by CHOKOMO, Edgar Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru Midlands State University 2012 Availability: Items available for loan: Main Library (1)Call number: HF5415.Z56 CHI. Place hold Add to cart (remove)
		No cover image available The effectiveness of service recovery strategies on customer satisfaction: The case of Fast Food Industry/by Chido, Jadson Chinoda by Chinoda, Chido Jadson Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2018 Availability: Items available for loan: Harare Campus Library (1)Call number: HF5415.5 CHI. Place hold Add to cart (remove)
		No cover image available Service quality and customer satisfaction in the Road Passenger Transport Sector: A case study of Road Port Bus Terminus in Zimbabwe/by Nyasha Machengete by Machengete, Nyasha [Supervisor] Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2018 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.5 MAC. Place hold Add to cart (remove)
		No cover image available Identifying the factors affecting implementation of customer relationship management by mobile telecommunication companies in Zimbabwe/ Nyasha Nehanda by Nehanda, Nyasha Material type: Text; Format: print ; Literary form: Not fiction Publication details: Gweru: Midlands State University, 2019 Availability: Items available for loan: PostGraduate Studies Library (1)Call number: HF5415.5NEH. Place hold Add to cart (remove)
		No cover image available Customer relationship management strategic application and organizational effectiveness; an empirical investigation / Dean Elmuti, Heather Jia and Dane Gray by Elmuti, Dean [author] Jia, Heather [author] Gray, Dane [author] Series: Journal of Strategic Marketing ; Volume 17 , number 1 , Material type: Text; Format: print ; Literary form: Not fiction Abingdon; Taylor and Francis 2009- Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Integration of customer relationship management: status quo and implications for research and practice created by Matthias Meyer and Lutz M. Kolbe by Meyer, Matthias [author] Kolbe, Lutz M [author] Series: Journal of Strategic Marketing ; Volume 13, number 3, Material type: Text; Format: print ; Literary form: Not fiction Abingdon Taylor and Francis 2005 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Progress in customer relationship management adoption: a cross-sector study created by Maureen Meadows and Sally Dibb. by Meadows, Maurren [author] Dibb, Sally [author] Series: Journal of Strategic Marketing ; Volume 20, number 4, Material type: Text; Format: print ; Literary form: Not fiction Abingdon Taylor and Francis 2012 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HF5415.13 JOU. Add to cart (remove)
		No cover image available Technology adoption by small businesses : an exploratory study of the interrelationships of owner and environmental factors/ created by James W. Peltier, Yushan Zhao and John A. Schibrowsky by Peltier, James W [author] Zhao, Yushan [co author] Schibrowsky, John A [co author] Series: International small business journal ; Volume 30, number 4 Material type: Text; Format: print ; Literary form: Not fiction London: Sage, 2012 Online resources: Click here to access online Availability: Items available for reference: Main Library: Not for loan (1)Call number: HD2341.167 INT. Add to cart (remove)