TY  - BOOK
AU  - Suganthi,L.
AU  - Samuel,Anand A.
TI  - Total quality management
SN  - 8120326555
AV  - HD62.15 SUG 
PY  - 2004///
PB  - Printice - Hall
KW  - Quality Control
N1  - Includes bibliographical references and index
ER  -