TY  - BOOK
AU  - Yorks,Lyle
AU  - Bounds,Grey
AU  - Adams,Mel
AU  - Ranney,Gipsie
TI  - Beyond total quality management: toward the emerging paradigm 
SN  - 0071132384
AV  - HD62.15 BEY 
PY  - 1994///
PB  - McGraw-Hill
KW  - Total quality management
N1  - Includes index
ER  -