TY  - BOOK
AU  - RAVI, Vadlamani
TI  - Advances in banking technology and management: impacts of ICT and CRM
SN  - 9781599046754 (hbk)
PY  - 2008///
CY  - Hershey
PB  - Information Science Reference
KW  - Banks and banking
KW  - Automation
KW  - Technological innovations
KW  - Financial services industry
N1  - Includes bibliographical references and index
ER  -