TY - BOOK AU - Hendrikse, John W. AU - Hefer-Hendrikse, Leigh TI - Corporate governance handbook: principles and practice SN - 9780702177590 AV - HD2741 HEN PY - 2012/// CY - Cape Town PB - Juta KW - Law and legislation KW - South Africa KW - Corporate governance N1 - Includes index N2 - This informative text will provide the reader with the critical skills needed to achieve superior levels of customer service in today’s competitive markets, ensuring that customers become and remain loyal. Offering guidelines for companies to develop their own governance best practices, this account integrates South African case studies that act as examples for professional advisors and academics alike. Courses in corporate strategy, business law, tax, accounting, and entrepreneurship will especially benefit from this comprehensive book ER -