TY  - BOOK
AU  - SHANKMAN, Peter
AU  - KELLY, Karen
TI  - Nice companies finish first: why cutthroat management is over- and collaboration is in
SN  - 9780230341890
PY  - 2013///
CY  - New York
PB  - Palgrave Macmillan
KW  - Corporate culture
KW  - Organisational effectiveness
KW  - Leadership
KW  - Customer relations
N1  - Includes index
ER  -