TY  - BOOK
AU  - OETZEL, John G.(ed.)
AU  - TING-TOOMEY, Stella (ed.)
TI  - The Sage handbook of conflict communication: integrating theory, research, and practice
SN  - 9781412987790 (hbk)
PY  - 2013///
CY  - Thousand Oaks, CA
PB  - Sage Publications
KW  - Communication in organizations
N1  - Includes bibliographical references and index
ER  -