TY  - BOOK
AU  - MAYER, Bernard
TI  - The dynamics of conflict resolution: a practitioner's guide
SN  - 078795019X
PY  - 2000///
CY  - San Francisco
PB  - John Wiley and Sons
KW  - Interpersonal conflict
KW  - Conflict (Psychology)
KW  - Conflict management
N1  - Includes bibliographical references and index
ER  -