TY - BOOK AU - Taylor,Shirley TI - Communication for business: a practical approach SN - 0273687654 AV - HF5718 TAY PY - 2005/// PB - Pearson Education KW - Business communication N1 - Includes index; Unit 1 - Business communication basics, 2 - Speaking, listening and non-verbal communication, 3 - Use of English; Section 2 Business letters; Unit 4 - Introducing the business letter, 5 - Rules of good writing, 6 - Recruitment correspondence; Section 3 Telecommunications; Unit 7 - Fax messages, 8 - Electronic mail; Section 4 Internal communication; Unit 9 - Memos, 10 - Reports, 11 -Meetings; Section 5 Persuasive communication; Unit 12 - Circulars and sales letters, 13 - Publicity material, 14 - Notices, advertisements and leaflets; Section 6 Visual and oral communication, Unit 15 - Forms and questionnaires, 16 - Visual presentation, 17 - Reformulating and summarising, 18 - Oral presentation skills N2 - Addresses various aspects of business communication. This book emphasises on basic business writing and rules of good writing. It helps readers develop confidence in composing effective business communications. It is useful to those are working or training to work in an administrative, managerial or secretarial role ER -