TY - BOOK AU - West, Richard AU - Turner, Lynn H. TI - Understanding interpersonal communication: making choices in changing times SN - 9781439048320 AV - HM1166 WES PY - 2009/// CY - Boston PB - Wadsworth Cengage Learning KW - Interpersonal communication N1 - Includes bibliographic references and index; Introduction to interpersonal communication -- Communication, perception, and the self -- Communication, culture, and identity -- Communication and emotion -- Effective listening -- Communicating verbally -- Communicating nonverbally -- Sharing personal information -- Communicating power and conflict -- Communicating in close relationships -- Technology and interpersonal communication ER -