TY  - BOOK
AU  - MAPUNGWANA,Tinashe
TI  - Assessing customer satisfaction on electricity prepaid billing system in Zimbabwe: the case of ZETDC Harare region 
PY  - 2018///
CY  - Gweru
PB  - Midlands State University
KW  - Customer satisfaction
KW  - Billing sysytem
KW  - ZETDC
KW  - Harare
KW  - Customer service
KW  - Management
N1  - Executive Masters in Business Administration; Includes bibliography
ER  -