TY  - BOOK
AU  - MUDZENGERERE,Marksen
AU  - Marufu,B.
TI  - Effects of in-store customer service on customer loyalty: case Spar supermarket Greencroft Shopping Centre in Harare
PY  - 2019///
CY  - Gweru
PB  - Midlands State University
KW  - Customer services
KW  - Spar Supermarket Greencroft
KW  - Harare
KW  - Customer care
KW  - Supermarket
KW  - Customer service strategies
N1  - Bachelor of Commerce in Retail and Logistics Management; Includes bibliography
ER  -