TY - BOOK AU - DZIVA,Tendai,L. AU - MARUFU,B TI - An evaluation of the effect of safety operations on customer service quality at National Handling Services Pvt Ltd Bulawayo PY - 2019/// CY - Gweu PB - Midlands State Univesity KW - Airlines safety KW - Service quality KW - Bulawayo KW - Customer service quality KW - Bulawayo airport (National Handling Service) N1 - Bachelor of Commerce Honours in Retail and Logistics Management; Includes bibliography ER -